FAQs (Frequently Asked Questions)

1. What is ‘Between Us’ – Luxury Gifting?

 ‘Between Us’ is a premium gifting brand specializing in curated, elegant, and customized gift hampers for weddings, corporate events, festive occasions, and special celebrations.

We focus on the connection between people. Every box is curated with high-quality, artisanal items that aren’t just “stuff,” but tools for creating memories—think cozy essentials, shared treats, or conversation starters.

We design hampers for weddings, trousseau gifting, baby showers, birthdays, anniversaries, corporate gifting, festive gifting (Diwali, Eid, Christmas, etc.), and luxury return favors and customized hampers for special and personalized occasions.

         Absolutely! Yes, we specialize in fully customized hampers tailored to your theme, budget                                      and occasion. While we offer pre-curated collections for ease, our “Build a Box” feature allows you to hand-pick every item to perfectly suit your recipient’s personality and your unique bond.

Yes, we do! Whether it’s for employee appreciation, client onboarding, or event favors, we can scale our boxes to meet your needs. We also offer branding options to keep your company’s identity front and center.

Sustainability is important to us. We prioritize sourcing from small businesses, ethical makers, and eco-conscious brands. Most of our packaging is either recyclable, reusable, or biodegradable.

Premium product selection, high-quality packaging materials, cohesive design, attention to detail, personalization, and elegant finishing touches define luxury gifting.

MOQ depends on the hamper type. For wedding and corporate gifting, bulk orders are preferred. Contact us for specific details.

Our pricing varies based on the experience you wish to create. We design everything from elegant minimal hampers to elaborate luxury experiences. As each curation is individually tailored to our clients’ preferences, scale, and gifting budgets, it becomes impractical to list fixed prices. We’d be happy to suggest options once we know your preferred budget range. If you share your budget range, we can suggest options that align beautifully with your vision. 

Preparation time varies by quantity and customization. We recommend placing orders at least 3-4 days prior for customized orders (in lesser quantity) and 7–15 days in advance for bulk orders.

We accept bank transfers, UPI, and other digital payment methods. Advance payment is required to confirm orders.

You can place your order by contacting us via WhatsApp, Instagram DM, or direct call. Share your requirement, budget, quantity, and delivery date to get started.

We take great care in packing, but we know things can happen in transit. If a gift arrives less than perfect, please email us at [Your Email] with a photo within 48 hours, and we’ll make it right immediately.

Because our boxes are curated and often contain perishable or personalized items, all sales are generally final. However, your satisfaction is our priority—if you have an issue, please reach out!

If you catch us before the box is packed (usually within 2–4 hours of ordering), we can make changes. Once it’s been curated and labeled for shipping, we are unable to cancel or modify the order

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